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It is very important to let us know at least 24 hours in advance if an unexpected conflict arises with your appointment time. When you call you can also arrange for your next appointment. Ask for Regina (Administrative Assistant for the Counseling Center) to cancel any appointments or leave a message. If we file your insurance, you will be responsible for a flat $60 fee if you do not call 24 hours in advance to cancel. Missed appointments cannot be filed with insurance. If we do not file your insurance, your cancellation fee will be determined by your sliding scale fee. In case of emergencies (i.e. unexpected weather or illness), you will not be charged.
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